The hotel offers amenities for your comfortable stay and unforgettable experiences
Immaculate Rooms!
“The room was spotless and very well maintained, providing a comfortable and relaxing environment during our stay.” view full review
Really good Support!
“Jay Licsi went above and beyond to ensure my comfort, even dedicating an entire floor for me to practice for my auditions.” view full review
Refreshing Showers
“The shower pressure was excellent, making for a refreshing experience after a long day of exploring the city.” view full review
Great Entertainment Setup
“The in-room entertainment options were impressive; I enjoyed watching my favorite shows after a busy day out.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Dry cleaning
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Spa & Leisure
Leisure/ TV room
Room features
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
334 Mason Street,
San Francisco,
California,
United States,
94102,
California
Map view
334 Mason Street,
San Francisco,
California,
United States,
94102,
California
City landmarks
Harbour
Pier 39
2.5
km
Grant Avenue
Chinatown
1.2
km
Monument
Lombard Street
2.3
km
Market
Ferry Building
2.1
km
Gallery
San Francisco Museum of Modern Art
950 m
Harbour
Fisherman's Wharf
2.5
km
Cable Car
Cable Car Museum
1.3
km
Tower
Coit Tower
2.3
km
Public Building
San Francisco City Hall
1.4
km
Museum
Contemporary Jewish Museum
730 m
Museum
Exploratorium
2.4
km
Museum
Asian Art Museum
1.4
km
Island
Alcatraz Island
4.6
km
Event hall
Moscone Center
810 m
Historic Site
Painted Ladies
2.3
km
Church
Grace Cathedral
830 m
Cable car ride
2.4
km
Museum
Children's Creativity Museum
1.0
km
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
2.4
km
Museum
Museum of the African Diaspora
720 m
Church
St. Patrick's Catholic Church
750 m
Baseball Stadium
Oracle Park
2.0
km
Mall
Ghirardelli Square
2.4
km
Mall
Metreon
670 m
Museum
Wells Fargo History Museum
1.3
km
Fountain
Lotta's Fountain
2.0
km
Nearby
Shopping Area
Union Square
310 m
Bush St What3words: ///also.secret.ever
Dragon's Gate
560 m
Mall
Westfield San Francisco Centre
470 m
Gallery
Xanadu Gallery
520 m
Restaurants
Pinecrest Diner
60 m
401 Geary St Union Square
Tad's Steakhouse
260 m
38 Ellis St
Jack in the Box
80 m
400 Geary St
Chipotle Mexican Grill
140 m
126 New Montgomery St
Uncle Vito's Pizzeria
100 m
700 Bush St
Bella Lucca
100 m
418 Geary St
King of Thai
110 m
420 Geary St
The Halal Guys San Francisco
120 m
336 O'Farrell Street
Pompodori's Pizzas
140 m
418 Geary St
Cafe La Tazita
230 m
470 Post St
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly staff
Great location
Noise issues
Safety concerns
7.8/10
Very good
Rooms
7.6
Location
8.8
Service
8.1
Dining
7.4
Guest reviews
7.8/10
based on 10 reviews
8.0
8.0/10 based on 1003 reviews
Jay
United Kingdom,
May
2024
7.6/10
I found the hotel to be reasonably comfortable and convenient for a city stay, despite some noise and lack of insulation in the rooms. The service was top-notch with friendly and helpful staff. The location was excellent for exploring the city on foot, though I had some concerns about safety in the area. The dining options were limited but adequate for a short trip. Overall, a decent choice for the price but with some room for improvement.
Rooms
7.0
The rooms were as expected for a city hotel, small but reasonable. My room overlooked an alley on the first floor, leading to some noise issues, but it was generally quiet on the second floor.
Service
9.0
The service was fantastic. The staff were always eager to assist with any request, from carrying luggage to storing bags at no charge.
Location
8.0
The location was excellent, just a short walk from Union Square with plenty of dining options nearby. However, I was a bit wary of safety issues around used needles in the area.
Dining
7.0
I appreciated the 20% voucher for the nearby diner, offering a convenient breakfast option within a 2-minute walk. However, the dining choices were somewhat limited.
Facilities
7.0
The facilities were decent, though nothing particularly stood out. The value for money was reasonable considering the amenities offered.
Friendly staff
Noise issues
Frederick
United Kingdom,
February
2024
8.4/10
The hotel is conveniently located near Powell St Station, making it easy to access various attractions in downtown San Francisco. The rooms are cozy and well-maintained, although some amenities like coffee pods were lacking. The service is outstanding, with a friendly and helpful concierge. The location is perfect for exploring the city's shopping, dining, and transportation options. Dining options were satisfactory, and the facilities provided a comfortable stay.
Rooms
7.0
The rooms, although small, were clean and of expected quality for a historic hotel.
Service
9.0
The staff were cordial and went out of their way to assist with all needs.
Location
10.0
The hotel's proximity to public transportation and major attractions in downtown San Francisco is unbeatable.
Dining
8.0
Dining options were satisfactory, with breakfast offerings being enjoyable.
Facilities
8.0
The hotel provided essential facilities for a comfortable stay.
Mark
United Kingdom,
January
2024
7.8/10
The hotel is wonderfully located right by Union Square, making it super convenient to explore the area. The rooms, though slightly on the small side, are impeccably clean and offer just the right simplicity for a comfortable night's stay. The service was a bit hit or miss, with some staff members being friendly and helpful while others seemed a bit indifferent. The hotel's dining options were a pleasant surprise, adding to the overall experience. The prime location is definitely the standout feature of this hotel.
Rooms
8.0
The rooms, while on the compact side, are very clean and offer perfect simplicity for the night.
Service
6.0
The service had its ups and downs with friendly and courteous staff, but some seemed undertrained and unable to provide all information.
Location
9.0
The best asset of this hotel is its fantastic location to Union Square.
Dining
8.0
The dining experience was enhanced with unexpected bonuses in the hotel and nearby restaurants.
Facilities
8.0
The facilities provided added value to the overall stay.
Jason
United States,
December
2023
7.8/10
The hotel is situated right in the heart of Union Square, with convenient access to nearby cafés, restaurants, and public transportation options. The rooms, while a bit on the small side, were still comfortable and pleasant. The service was top-notch, with the staff being very approachable and highly knowledgeable. However, the dining experience could have been better, as the breakfast was not as nice as expected. The location is perfect for both leisure and business travelers, offering a central base for exploring San Francisco and attending events like conferences at the Moscone Center.
Rooms
7.0
The rooms, although a little bit small, were still comfortable and provided a cozy space to rest.
Service
9.0
The service was excellent, with the staff being very approachable and highly knowledgeable.
Location
9.0
The hotel's location in Union Square is ideal, offering easy access to nearby attractions and transportation.
Dining
6.0
The dining experience was decent, but the breakfast could have been nicer with more options.
Facilities
8.0
The facilities were well-maintained and catered to basic needs during the stay.
Louis
United Kingdom,
November
2023
7.6/10
The hotel is convenient and clean, with friendly staff, but lacks some amenities like an iron and robes. It offers a decent stay and is well-located for exploring the city.
Rooms
8.0
The rooms were comfortable and spotlessly clean, but lacked an iron and robes.
Service
7.0
The service was lovely, with very friendly and helpful staff, although there were a few unfriendly encounters.
Location
9.0
The location is perfect, within walking distance to Union Square and close to transportation options like the cable car and Bart station.
Dining
8.0
They provided a 20% voucher for a nearby diner, enhancing the dining experience.
Facilities
6.0
The hotel offers basic facilities but does not stand out in terms of amenities.
Nick
United States,
October
2023
8.0/10
My stay at the hotel was memorable! The rooms were not only clean, but also pleasant, and the staff ensured they were comfortable during my visit. The service was impeccable, with a friendly and helpful approach despite occasional moments of indifference. The hotel's location was amazing, right by Union Square, making it central and convenient for exploring San Francisco. As for dining, the breakfast was delicious but somewhat pricey. The facilities were top-notch, offering everything needed for a comfortable stay.
Rooms
8.0
The rooms were clean, pleasant, and comfortable.
Service
9.0
The staff were very friendly and helpful throughout my stay.
Location
7.0
The hotel's location by Union Square was brilliant for exploring San Francisco, although there were some issues with homeless individuals and drug users nearby.
Dining
7.0
The breakfast was delicious, but a bit pricey.
Facilities
9.0
The facilities were top-notch and offered a great experience.
George
United Kingdom,
October
2023
7.8/10
The hotel is located perfectly behind the St Francis Hotel, just a block from Union Square, making it a great spot with easy access to major transport and dining options. The rooms, while clean, were a bit small for two adults with limited space for maneuvering. The service was excellent, with very friendly and accommodating staff. The dining experience was convenient and satisfactory, although not all dining options were included. Overall, a good choice for a stay in the city center.
Rooms
7.0
The rooms were clean but a bit small for two adults, making it hard to maneuver and open suitcases.
Service
9.0
The staff was always friendly and very accommodating, providing a pleasant stay.
Location
9.0
The hotel's location is brilliant, just a block from Union Square and close to major transport and dining options.
Dining
7.0
The dining experience was satisfactory and convenient, but not all options were included.
Facilities
7.0
The facilities met the basic needs but could use some improvement for a more comfortable stay.
Oliver
United Kingdom,
September
2023
7.8/10
The hotel offers a clean and comfortable stay with friendly staff and a great location for shopping and dining. However, there are some challenges with dust and odors that might affect allergic guests.
Rooms
8.0
The rooms, though on the small side, were clean and had all the necessary amenities like TV, phone, and hairdryer. The bed was comfortable.
Service
7.0
The staff was helpful and responsive, especially during check-in. However, some areas of service like breakfast lacked enthusiasm.
Location
9.0
The location is perfect for shopping and exploring the city without needing to drive much. It's right in the heart of San Francisco, though there are some issues with homeless people and drug users nearby.
Dining
8.0
The dining options were convenient and satisfying, but breakfast could be a bit pricey if not included.
Facilities
7.0
The hotel offers basic facilities and a decent dining experience nearby. However, sensitive guests may find issues with dust and odors in some areas.
Barry
United States,
August
2023
7.6/10
Despite being in the middle of construction sites and lacking window or bathroom fan ventilation, the hotel offers comfortable and clean rooms. The service is friendly but had a minor hiccup regarding the checkout time. The central location is perfect for exploring the city, although it can get noisy late at night. The dining experience, including a voucher for a nearby restaurant, adds value to the stay.
Rooms
8.0
The rooms, despite being small, were clean and comfortable.
Service
7.0
The staff was friendly overall, with a minor inconvenience during checkout.
Location
9.0
The hotel's location is extremely central to shops, restaurants, and attractions, making it convenient for travelers.
Dining
8.0
Dining options, including a voucher for the adjacent diner, enhanced the overall experience.
Facilities
6.0
The hotel offers basic facilities but lacks additional amenities.
Stuart
United Kingdom,
June
2023
8.4/10
My 5-night stay for a convention at the Moscone West Hall was perfect at this hotel. The rooms, although a bit small and dated in decor, were quaint and just beautiful. The service was exceptional and helpful, especially with valet. The location was good, although I encountered some colorful characters outside. The facilities were excellent, with amenities like pool table, dart board, and board games adding a nice touch.
Rooms
8.0
The rooms were quaint and just beautiful, although a bit small and dated compared to the rest of the hotel, still very comfortable.
Service
9.0
The service was very helpful and friendly, making it easy to get around the city.
Location
9.0
The location was great, just round the corner from Union Square with easy access to all modes of transport.
Dining
7.0
Dining options were scarce, which could be improved to enhance the overall experience.
Facilities
9.0
The hotel had great facilities including a small bar, pool table, dart board, and board games for guests to enjoy.
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